Hidden Hollow Lawn & Garden offers 4-stroke small engine tune-up and repair services in Penfield, NY. Specializing in John Deere equipment, we are committed to providing quality workmanship and professional services, for we believe you deserve only the best. Come to us and we will completely exceed your expectations when it comes to our outstanding repair services. We service all makes and models of 4-stroke small engines.
Our mission at Hidden Hollow is to provide the best quality service at a reasonable price.
We are determined to provide the fastest turnaround possible without skimping on quality or service.
Our philosophy is, honesty is the best policy. We treat each customer with the respect and courtesy they deserve and are straightforward in telling you whether your equipment is truly worth putting money into or perhaps it's time to just replace it. We simply do not want to have you spend money on a repair only to find something else could fail shortly thereafter. We truly want you, the customer, to make the best decision on whether it cost effective to proceed with the repair or not.
Please note: We no longer service handheld products
No appointments needed to drop off equipment. Please simply stop in during regular business hours and we will help you unload and go over your needed services at that time.
Pick-up and delivery services available for an addition charge.
Standard Pick-Up Charge $60
+$10 per additional piece of equipment
*Round trip within 6 miles (driven one way) additional miles charged at $6 per mile
- All machines must be in or near driveway prior to pick-up - All attachments must be removed prior to pick-up (Bagger, Plow, Snow blower, etc.)
- $10 removal fee per attachment if not removed prior to our arrival
- Additional charges may apply for machines with flat tires or not in running condition
- Customers charged for missed pick-ups requiring a second attempt
Please call at least 1 business day before your scheduled pick-up date should you need to cancel
*Please call to schedule a pick-up service!*
- Blade Sharpening
- Oil Changes
- Replacement Parts
- Equipment Repairs
- Tire and Tube Installation
- Pick-up and Drop-off Available (call to schedule)
- Purchase/Sell Used Equipment
- Next Day Service on some equipment available (additional charges may apply)
What is a Tune-Up?
SERVICE INCLUDES: •change oil and filter •change spark plugs •replace fuel filter •clean air filter (replaced at extra cost when needed) •sharpen blades (replaced at extra cost when needed) •scrape deck underside • level mower deck •inspect/adjust belts •inspect all bearings/bushings •inflate tires •wipe down machine topside •lubricate grease fittings •test throttle RPM • check and test safety controls •test mower deck operation •test steering and other controls
*Not all machines have/require all items listed